Caron's Beach House Terms & Conditions:

Business Hours:

CBH is located on the West Coast, just outside of San Francisco.  We operate under Pacific Standard time, but our phone call center is open for calls and questions from 8:00 AM - Midnight EST,  Monday through Saturday. Phone center is also open on Sundays with shortened hours for your convenience.  Feel free to use our online chat service, or we can always be reached via e-mail at support@caronsbeachhouse.com

Please allow 1 business day for responses to your e-mailed questions in case we need to do a little research for the best answers to your questions!

Our website is open 24/7 for placing your safe, secure orders.

Privacy Policy:

Protecting our customers' personal and credit card information is our utmost concern, our customers can be assured that all are absolutely secure with Caron's Beach House.

  • CBH maintains an individual SSL Certificate with GeoTrust, dedicated to providing a safe, secure shopping experience only for our customers.  
  • We do not share our customer list, customer information with anyone or any other company.
  • Your credit information is strictly protected by Caron's Beach House and by our credit/debit card processing service. 
  • We DO NOT retain your credit card information for your protection, and for ours.
  • Your entered address is to verify and authorize your payment method, and for the correct shipping information.
  • Your e-mail address is used to confirm your order status and to communicate with you for shipping and other order information.
  • Phone numbers are ONLY used to contact customers in case of a problem with an order, or for shipping carriers to confirm deliveries. (Fed-Ex requires)
  • We DO retain e-mail addresses to notify customers of upcoming events, promotions, new products, special pricing, etc. via our e-mail marketing newsletter.  If at any time you do not wish to receive these notifications, please do not hesitate to "unsubscribe" or simply send us an e-mail to let us know at TheBeachClub@caronsbeachhouse.com
Product Representation:

Great care and diligence is taken in displaying items on our website as accurately as possible. It should be noted, however, that Caron's Beach House cannot guarantee some of the fine details of an item's attributes, for example; exact color or texture, as every users' computer, mobile device, monitor or printer may differ from ours. Thank you for understanding and please do not hesitate to call or email with any questions.

  • CBH makes every effort to include Sizes and Pantone colors in our descriptions where appropriate. 
  • CBH makes every effort to accurately describe and disclose the materials and fabrics that our items are constructed from.
  • CBH also uses enhanced, larger images and photography so that our customers can get an accurate depiction of an item.  
  • If you are unsure before ordering, please call or e-mail us and we will do our very best to any questions you may have.

support@caronsbeachhouse.com

California Prop 65 Information:

Please be aware that some of our decor and furniture items may fall within the guidelines for California for Prop 65 - our manufacturers are carefully labeling all of the items that may be affected. Please be aware and do check the label for the warning label below as required by the State of California.

WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov  

 

For more details information about specific questions, we invite our customers to access the following pages:

Shipping Policy and Terms

Damage Policy Page

Return Policy Page

More FAQ's