Caron's Beach House Privacy Terms & Conditions:
Business Hours:
CBH is located on the West Coast, just outside of San Francisco. We operate under Pacific Standard time, but our phone call center is open for calls and questions from 8:00 AM - Midnight EST, Monday through Sunday. We can always be reached via e-mail at support@caronsbeachhouse.com
Please allow 1 business day for responses to your e-mailed questions in case we need to do a little research for the best answers to your questions!
Our website is open 24/7 for placing your safe, secure orders.
Privacy Policy:
Protecting our customers' personal and credit card information is our utmost concern, our customers can be assured that all are absolutely secure with Caron's Beach House.
- CBH maintains an individual SSL Certificate with GeoTrust, dedicated to providing a safe, secure shopping experience only for our customers.
- We DO NOT share our customer list, or any shared customer information with any nonaffiliated third parties.
How do we Handle your Credit Card/Payment Information:
- Your credit information is strictly protected by Caron's Beach House and by our credit/debit card processing service.
- We DO NOT retain your credit card information for your protection, and for ours.
How do we handle your Billing, Shipping and Email Addresses?
- Your entered physical addresses are to verify and authorize your payment method, and also to verify the correct shipping address information. PLEASE review order confirmations ASAP and notify us about any incorrect information.
- Your e-mail address is used to confirm your order status and to communicate with you for shipping confirmations and other order status information.
- We DO retain e-mail addresses to notify customers of upcoming events, promotions, new products, special pricing, etc. via our e-mail marketing newsletter. If at any time you do not wish to receive these notifications, please do not hesitate to "unsubscribe" or simply send us an e-mail to let us know at support@caronsbeachhouse.com
- Please note - Caron's Beach House does use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart. This information is used to determine when, or if to send cart reminder messages through our e-mail service. You may opt-out at any time by unsubscribing in the email, or by contacting our customer service team at support@caronsbeachhouse.com
How Do We Handle Phone Numbers?
- Phone numbers are used to contact customers in case of a problem with an order, or for shipping carriers to confirm deliveries.
- If you choose to opt-in to our (SMS) Mobile Service, we may text you with service-related messages. These may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You can opt-out at any time by texting STOP to 1 (844) 770-0585 or by emailing our customer service team at support@caronsbeachhouse.com
- Please note - Caron's Beach House does use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart. This information is used to determine when, or if to send cart reminder messages through our Mobile SMS service. You can opt-out at any time by texting STOP to 1 (844) 770-0585 or by emailing our customer service team at support@caronsbeachhouse.com
- For more information about our SMS Service - please see our Mobile Message Service and Conditions Page
Please also note Caron's Beach House may also use cookies to provide proactive support, enhance and improve site navigation, analyze site usage, plus assist in our marketing efforts.
Great care and diligence is taken in displaying items on our website as accurately as possible. It should be noted, however, that Caron's Beach House cannot guarantee some of the fine details of an item's attributes, for example; exact color or texture, as every users' computer, mobile device, monitor or printer may differ from ours. Thank you for understanding and please do not hesitate to call or email with any questions.
- CBH makes every effort to include Sizes and Pantone colors in our descriptions where appropriate.
- CBH makes every effort to accurately describe and disclose the materials and fabrics that our items are constructed from.
- CBH also uses enhanced, large imaged photography with multiple photo images when possible so that our customers can get an accurate depiction of an item.
- If you are unsure before ordering, please call or e-mail us and we will do our very best to any questions you may have.
California Prop 65 Information:
Please be aware that some of our decor and furniture items may fall within the guidelines for California for Prop 65 - our manufacturers are carefully labeling all of the items that may be affected. Please be aware and do check the label for the warning label below as required by the State of California.
WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov
For more details information about specific questions, we invite our customers to access the following pages: